How can I place an order through BC Medi Chronic?
It’s simple! Just create a free membership account with us first and follow these steps. 1. Browse the products you’re interested in under Menu. 2. Click on any product you wish to purchase, choose your strength and quantity then click “Add to Cart” 3. When you are ready to Checkout, click on the shopping basket icon (top-right of your desktop screen). 4. Confirm your products and subtotal of your order, if you have a coupon code, please enter the code and click Apply Coupon or Discount. 5. When you’re satisfied with your order, click “Checkout”. Note: By clicking “Checkout” you are accepting our Terms of Service. 6. After you have checked out, you will receive an email confirmation for your order and instructions for your Email Transfer Payment. You have now placed your order!
How will my order be packaged?
Your package will be discreetly packaged and vacuum-sealed carefully. There will be no indication of what is inside to protect and maintain your privacy.
Do you ship outside of Canada?
No, we only ship within Canada.
When will my order ship?
All orders and payments received by 9AM PST will be shipped the next business day. If we received your order and payment after 9AM PST, your order will be shipped the following business day. If an order is placed, it will be on hold for 48 hours until payment is received and will be cancelled if no payment is made.
Can I add/edit/cancel my order?
If you would like to add or edit your order, you’ll need to enter a new order and we will cancel your original order. Please email us at [email protected] If you would like to cancel your order and it has not shipped out yet, please email us at [email protected] Please include your order number and membership information. Orders can only be canceled before they are shipped. All medicinal marijuana products are non-refundable once they have been shipped although we will try our best to accommodate you.
What methods of payment do you accept?
We accept Interact E-transfers and Bitcoin. If you bank with Canadian credit unions or regular banks, this is easy to do with your institution. Once you have made your order, you will receive an email with instructions for an E-Transfer with your invoice. When we receive the payment, your order will be processed by us and shipped within or the following business day. Please visit: http://www.interac.ca/en/interac-e-transfer-consumer.html Please email us if you wish you pay with BTC.
What is the difference between Sativa and Indica?
“Indica strains are known for being physically sedating, perfect for relaxing with a movie or as a nightcap before bed. Sativas typically provide more invigorating, uplifting cerebral effects that pair well with physical activity, social gatherings and creative projects. Hybrids tend to fall somewhere in between the indica-sativa spectrum, depending on the traits they inherit from their parent strains.” Rahn from Leafly.com Here is a video to better your understanding: https://www.youtube.com/watch?v=0nITlICp5SE
What do I do if my shatter turns into wax?
Shatter turning into wax is common when exposed to heat but it does not make your shatter unsafe in anyway. We do not offer any reimbursements if your shatter turns into wax as it will be caused by situations out of our hands such as humidity or heat during delivery. However, you can fix this by refrigerating it or placing it into a freezer.
What are the shipping fees?
The standard shipping rate for all orders is $17 with express shipping which takes 2-3 business days. Priority shipping is $35 which will arrive in 1-2 business days. However, orders over $100 will receive free Xpress shipping. The delivery is guaranteed however, we cannot guarantee the following provinces as they have a high postal theft rate: Nunavut, Northern Quebec, Northern Ottawa, or if you provide an inaccurate or incomplete address.
Why was my package sent with “Signature Required”?
All orders are sent with a “Signature Required”. If you don’t want this option, please let us know at checkout. Please note that packages that are requested to be sent without signature, may not be guaranteed depending on the investigation results. If it is marked as delivered and gets stolen, we may not be able to guarantee your package. Please only request ‘no signature’ if you are 100% sure your package will be safe.
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